Privacy policy
Last Updated: 22.11.2025
Introduction
This Privacy Policy describes how we collect, use, store, and protect personal data at C.T.M technologies and materials Ltd., a research service provider. We are committed to complying with the Israeli Privacy Protection Law, 1981, the Privacy Protection Regulations (Data Security), 2017, and the EU General Data Protection Regulation (GDPR).
2. Information We Collect
We may collect the following categories of information:
- Personal identification details (name, email, phone number)
- Research‑related data required for service delivery
- Payment and billing information
- Usage and device information collected automatically (IP address, browser, cookies)
3. Legal Bases for Processing (GDPR)
Where GDPR applies, we process personal data based on:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
- Explicit consent where required
4. Use of Information
We use personal data to:
- Provide research and laboratory services
- Manage project communication and deliverables
- Improve service quality and operations
- Ensure compliance with applicable laws
5. Compliance with Israeli Privacy Protection Law
We comply with the Israeli Privacy Protection Law, 1981, including requirements for:
- Lawful and fair data collection
- Proper use and disclosure
- Maintaining a registered database when required
- Using data strictly for the purposes for which it was collected
6. Compliance with the Israeli Data Security Regulations (2017)
We implement security measures in accordance with Israeli Data Security Regulations (2017), including:
- Access control and role‑based permissions
- Encryption of sensitive data
- Periodic risk assessments and security audits
- Logging and monitoring, where required
- Secure retention and disposal policies
7. Data Sharing
We may share data with:
- Cloud hosting and IT service providers
- Regulatory authorities when required by law
We do NOT sell personal data.
8. International Transfers
If personal data is transferred outside Israel or the EU, we apply GDPR‑approved safeguards, including Standard Contractual Clauses or equivalent mechanisms.
9. Data Retention
Data is retained only as long as necessary to:
- Deliver research services
- Fulfill contractual and legal obligations
- Maintain scientific records where applicable
- Support compliance and audit requirements
9. Security Measures
We implement security protections in line with Israeli regulations and GDPR, including:
- Data encryption
- Access controls
- Logging and monitoring
- Secure data retention and disposal
10. Data Subject Rights
Under Israeli law and GDPR, individuals may have rights to:
- Access their data
- Request corrections
- Request deletion (subject to legal limitations)
- Withdraw consent
- Request portability (GDPR)
- Object to processing
11. Cookies and Tracking
We use cookies to support security, analytics, and user experience. Users may modify cookie settings via their browser.
12. Security Measures
We employ industry‑standard safeguards including:
- Physical, administrative, and technical protections
- Encrypted data transmission
- Controlled access to research‑related data
13. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be reflected in the 'Last Updated' field.
14. Contact Information
For privacy inquiries, please contact:
Email: drorc@ctm-it.co.il
Phone: +972-54-4954848
Address: Pinhas Sapir 3, Ness-Ziona, Israel, 7403626